Privacy Policy

Effective date November 2026

Paul's Precision Painting LLC ("Paul's Precision Painting," "we," "us" or "our") is a family-owned painting company based in Boise, Idaho. This Privacy Policy explains what information we collect when you visit paulsprecisionpaintingllc.com (the "Site"), request an estimate, call us, text us or hire us, and how we use and protect it.

By using the Site or contacting us, you agree to the practices described in this policy. If you do not agree, please do not use the Site or submit your information.

1. Information we collect

Information you give us

When you fill out an estimate request or contact form, call us, text us, email us or meet with us for an estimate, you may give us

Your name
Your phone number
Your email address
Your city or the address of the property you want painted
The service you need and details about your project
Photos of your project that you choose to send us
Your text message consent choice and the date and time you gave it
Anything else you choose to include in a message

If you hire us, we also keep the information needed to schedule, complete and bill your project, such as the property address, color and product selections, the estimate or agreement, invoices and payment records. We do not store full card numbers on our own systems. Payments made by card are handled by the payment processor that runs the transaction.

Information collected automatically

When you visit the Site, our website platform and analytics tools may automatically collect

Your IP address and general location (city or region level)
Your browser type, device type and operating system
The pages you view, how long you stay, the links you click and the page that sent you to us
The date and time of your visit

This information helps us understand how people find and use the Site. We use it in summary form and do not use it to identify you personally.

Information from other sources

We may receive information about you from review sites, our Google Business Profile, social media pages, or a person who referred you to us.

2. How we use your information

We use your information to

Respond to your questions and estimate requests
Schedule and confirm your in-person estimate
Prepare estimates and complete the work you hire us to do
Send appointment reminders, scheduling changes, weather delays and project updates
Send invoices and keep business records
Follow up after your project and ask for feedback or a review
Honor our workmanship warranty
Improve the Site, our services and our customer experience
Protect our business, our customers and the public, and meet legal and tax obligations

We do not sell your personal information. We do not rent it or trade it.

3. Our customer management system

We keep contact details, messages, estimate requests and project notes in a secure customer relationship management (CRM) system run by a third-party software provider. The CRM also sends our emails and text messages and powers the forms on the Site. The provider processes your information only to run these services for us and is not allowed to use it for its own marketing.

4. Text messages (SMS)

How you opt in

Our forms include a separate checkbox for text messages. It is never checked for you, and you do not have to check it to request an estimate or hire us. You can also opt in by texting us first or by telling us you want to receive texts.

What we send

If you opt in, we may text you about your estimate request, appointment scheduling and reminders, project updates, weather and schedule changes, invoices, and follow-up after your project. Message frequency varies with your project. Message and data rates may apply.

How to stop or get help

Reply STOP to any message to stop receiving texts from us. We will send one message confirming that you have opted out and then stop. Reply HELP for help, or call us at (208) 985-4041. You can opt back in at any time by replying START.

Your mobile number stays with us

We do not share, sell, rent or trade mobile phone numbers or text message consent with third parties or affiliates for their marketing or promotional purposes. Text message opt-in data and consent are never shared with any third party except the service providers that deliver our messages for us. Carriers are not liable for delayed or undelivered messages.

5. Email and phone calls

If you give us your email address, we use it to respond to you, send estimates and invoices, and share project updates. If we ever send promotional emails, every one will include a way to unsubscribe. When you call us, we may keep a record of the call, such as the number, date and notes about your request.

6. Cookies and analytics

The Site uses cookies and similar technologies. Some are needed for the Site and its forms to work. Others help us measure visits and see which pages are useful, for example Google Analytics. You can block or delete cookies in your browser settings. If you block them, some parts of the Site, including forms, may not work properly. To opt out of Google Analytics on every website, you can use the Google Analytics Opt-out Browser Add-on from Google.

Some browsers send a "Do Not Track" signal. There is no common standard for how websites should respond to it, so the Site does not change its behavior when it receives one.

7. Google Maps and other embedded content

Our home page and some other pages include an embedded Google Map of our business listing. When a page with the map loads, Google may collect information such as your IP address and set its own cookies, under Google's own privacy policy at policies.google.com/privacy. Links to our Facebook, Instagram, Yelp and Google pages take you to those sites, which have their own privacy policies. We are not responsible for how other websites handle your information.

8. Project photos

We photograph our work before, during and after a project to document conditions, track progress and show the quality of our work. We may share photos of completed work on the Site, our Google Business Profile and our social media pages.

We do not publish your name, your street address or house number, or photos that show you or your family without your permission. We remove location data (GPS) from photos before we post them. If you do not want photos of your project shared, tell us before or during your project, or contact us afterward, and we will stop using them and remove them from the places we control.

9. When we share information

We share information only as needed to run our business, with

Service providers who help us operate, such as our CRM and messaging provider, website host, email provider, payment processor, accounting software and analytics tools
Painters and crew members working on your project, who need your address and project details to do the job
Suppliers, when we order products for your project, without sharing more than they need
Authorities or other parties when the law requires it, to enforce our agreements, or to protect the rights, property or safety of our customers, our business or others
A buyer or successor if our business is sold or reorganized, in which case this policy continues to apply to your information

10. How long we keep information

We keep information only as long as we need it for the reasons in this policy.

Estimate requests that do not become projects are kept for up to 3 years so we can follow up and answer later questions.
Project records, estimates, agreements, invoices and warranty records are kept for at least 7 years for tax, warranty and legal reasons.
Text message consent and opt-out records are kept for as long as we text you and for at least 4 years afterward, as proof of your choice.
Analytics data is kept in summary form under the settings of our analytics provider.

When we no longer need information, we delete it or remove details that identify you.

11. How we protect information

We use reasonable safeguards to protect your information, including password-protected accounts, limited access for the people who need it, and secure (HTTPS) connections on the Site. No website, app or transmission over the internet is completely secure, so we cannot promise absolute security. If we learn of a breach that affects your personal information, we will notify you as Idaho law requires.

12. Children

The Site and our services are meant for adults. We do not knowingly collect personal information from anyone under 13. If you believe a child has sent us information, contact us and we will delete it.

13. Your choices and rights

You can contact us at any time to

Ask what personal information we have about you
Ask for a copy of it
Correct information that is wrong
Ask us to delete your information
Stop text messages (reply STOP) or emails (use the unsubscribe link or ask us)
Ask us not to use photos of your project

We will respond within a reasonable time, usually within 30 days. We may need to confirm your identity first. We may keep some records when the law requires it or when we need them for warranty, tax or legal reasons, and we will tell you if that applies.

14. Visitors from outside Idaho

We are a local business serving Boise and the Treasure Valley, and our records are kept in the United States. If you visit the Site from another state or country, your information will be handled in the United States under this policy. If the law where you live gives you added privacy rights, contact us and we will honor them as that law requires.

15. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date at the top. If we make a major change to how we use your information, we will give notice on the Site or contact you directly.

16. Governing law

This Privacy Policy is governed by the laws of the State of Idaho and applicable United States law.

17. Contact us

Questions, requests or concerns about your privacy can go to

Paul's Precision Painting LLC Boise, ID Phone (208) 985-4041 Email paulpalmer93065@yahoo.com