Terms of Service

Effective date November 2026

These Terms of Service ("Terms") apply to your use of paulsprecisionpaintingllc.com (the "Site") and to the estimates and painting services provided by Paul's Precision Painting LLC ("Paul's Precision Painting," "we," "us" or "our"), a licensed and insured Idaho painting contractor, RCE-40798, based in Boise, Idaho. "You" means the person using the Site or hiring us.

By using the Site, requesting an estimate or hiring us, you agree to these Terms. If a signed estimate, proposal or agreement for your project says something different from these Terms, the signed document controls for that project.

1. Using the Site

You may use the Site to learn about our services and contact us. You agree not to misuse it, which includes trying to break or overload it, copying it for commercial use, sending spam through our forms, or submitting false information or someone else's contact details.

Information on the Site, including service descriptions, project examples and answers to common questions, is general information. It is not a quote or a promise about your specific project. We work to keep the Site accurate, but it may contain errors and we may change it at any time.

2. Our services

We provide residential and commercial painting and related finishing services in Boise and the Treasure Valley, including interior and exterior painting, cabinet painting and refinishing, staining, lacquer finishing, epoxy floor coatings, drywall repair and pressure washing. We are a painting contractor. We do not provide general contracting, carpentry, building of cabinets, decks or fences, roofing, electrical or plumbing work.

3. Estimates

Estimates are free and are done in person, so we can see the surfaces, the condition and the scope.
A phone call, text, email or form submission is not an estimate and does not create an agreement.
An estimate is based on what we can see and what you tell us at the time. It is not binding until it is written and accepted by both you and us.
Written estimates are valid for the period stated on them. If no period is stated, they are valid for 30 days. After that, prices may change with the cost of materials and labor.

4. Your agreement with us

Your project agreement is the written estimate or proposal you accept, plus these Terms. It describes the surfaces to be painted, the prep included, the products and number of coats where stated, the price and the payment schedule. Work not listed in the written agreement is not included.

5. Scheduling and weather

We give you a planned start date and an estimated length for your project. These are good-faith estimates, not guarantees.
Exterior work depends on the weather. Rain, wind, smoke, heat, cold and humidity can affect how paint and stain go on and cure. We will not apply products in conditions that would hurt the finish, and we may pause or reschedule work for weather.
For many exterior projects we pressure wash first and let surfaces dry before we prep and paint, which can add days between steps.
Delays caused by weather, product shortages, changes you request, access problems, hidden damage or other events outside our control are not a breach of the agreement. We will keep you informed and reschedule as soon as we reasonably can.
If you need to reschedule, please give us as much notice as you can.

6. Your responsibilities

To help your project go smoothly and safely, you agree to

Give us safe, clear access to the work areas on the agreed days, including gates, garages and parking
Provide access to water and electricity at no charge
Move furniture, wall hangings, decor, valuables and fragile items away from the work areas before we arrive, unless the written agreement says we will move them
Keep pets, children and guests away from the work areas while we work and while surfaces dry
Move vehicles, patio furniture, grills and planters away from exterior walls when needed
Turn off sprinkler systems that spray the work areas during exterior projects
Tell us about any known problems, such as moisture, past water damage, mold, peeling or chalking paint, or a home built before 1978
Choose and confirm your colors and sheens before work begins
Have someone available to answer questions during the project

We will cover and protect floors, furniture, fixtures and landscaping in the work areas as described in your agreement. We are not responsible for damage to items that were left in the work areas after we asked for them to be moved.

7. Surface condition and hidden damage

Paint and stain cannot fix problems underneath them. If we find rot, moisture damage, failing old paint, mold, loose siding, cracked drywall or other hidden problems once work begins, we will stop and show you. Repairs outside our written scope, and any extra prep they require, need a change order. Some conditions, such as moisture coming through a surface, can cause paint to fail regardless of how well it is applied, and those failures are not covered by our warranty.

Results also depend on the surface. Old texture, patches, dents and uneven areas can still show through new paint, especially in strong light or with higher sheens.

8. Colors, sheens and products

You are responsible for final color and sheen choices. We are happy to give suggestions, but the final choice is yours.
Colors look different on screens, paper chips, small samples and large walls, and in different light. We recommend testing samples in your space before you decide.
Some variation in color, sheen and texture between areas, between old and new paint, and between different batches or surfaces is normal and is not a defect.
If you change your color or sheen after paint has been purchased or applied, the added material and labor are billed as a change order.
If you supply your own paint or materials, we are not responsible for their quality, quantity or performance, and they are not covered by our warranty.

9. Changes and payment

Any change to the scope, colors, products or areas after the agreement is accepted needs a change order. We will tell you the cost and any schedule effect, and the change is approved once you accept it in writing, by text or by email.
Payment terms, including any deposit and when payments are due, are set in your written estimate or agreement.
Final payment is due when the work in the agreement is complete, unless your agreement says otherwise. Small touch-ups from the final walkthrough do not delay payment for completed work.
If a payment is late, we may pause work until the account is current. Any late fees or collection costs are described in your written agreement.
As a contractor, we may have lien rights on the property under Idaho law if a bill is not paid. Required notices are provided in your written agreement.

10. Safety and older homes

Homes built before 1978 may have lead-based paint. Please tell us the age of your home when you book your estimate. Federal rules set specific work practices for jobs that disturb painted surfaces in older homes, and these can affect the scope, schedule and price. We may also decline work on surfaces with conditions that are unsafe to paint until they are corrected.

11. Our 1-year workmanship warranty

We stand behind our work. For 1 year from the date your project is completed, we will repair peeling, blistering or flaking of paint we applied that is caused by our workmanship, at no charge for labor or materials on the affected area.

The warranty does not cover

Normal wear and tear, fading, chalking or color change from sun exposure
Horizontal or high-traffic surfaces such as decks, steps, railings, fences, floors and garage floors, unless your written agreement says otherwise
Damage caused by moisture, leaks, rot, structural movement, settling or foundation problems
Cracking of caulk, drywall or wood from expansion, contraction or settling
Damage from impact, abuse, pets, cleaning with harsh products, sprinklers, ice or snow removal, or acts of nature
Surfaces we did not prepare, problems with surfaces underneath the paint, and failure of the original surface
Work done or touched up by anyone else after we finish
Paint or materials supplied by you
Areas where you asked us to skip or limit prep, coats or products we recommended
Minor color or sheen variation described in section 8

To make a claim, contact us within the warranty period by phone, text or email and include photos if you can. We will inspect the area and, if it is covered, schedule the repair. Repair of the affected area is your remedy under this warranty. The warranty applies to the person who hired us and the property where the work was done, and it is not transferable unless we agree in writing. Product manufacturer warranties, if any, are separate from ours.

12. Project photos

We take photos before, during and after projects to document conditions and our work. You agree that we may use photos of completed work on the Site, our Google Business Profile, our social media and other marketing. We will not publish your name, street address, house number or photos of people without your permission, and we remove location data from photos before we post them.

If you do not want your project photos used, tell us before or during the project, or contact us afterward. We will stop using them and remove them from places we control. Photos already shared by others or saved by third parties may be outside our control.

13. Text messages (SMS)

If you check the text message box on our forms, text us first or ask us to text you, you agree to receive text messages from Paul's Precision Painting about your estimate request, scheduling, reminders, project updates, invoices and follow-up after your project. Consent to receive texts is not a condition of any purchase.

Message frequency varies with your project.
Message and data rates may apply.
Reply STOP to stop receiving texts. Reply START to opt back in.
Reply HELP for help, or call (208) 985-4041.
Carriers are not liable for delayed or undelivered messages.
We do not share mobile numbers or text message consent with third parties for their marketing. See our Privacy Policy for details.

14. Reviews and communications

If you leave a review, testimonial or comment about us on a public site, you allow us to share it, along with your first name and last initial, on the Site and in our marketing. We never offer anything in exchange for a positive review.

15. Limitation of liability

We carry liability insurance and take care to protect your property. To the fullest extent the law allows

Our total liability for any claim related to a project is limited to the amount you paid us for that project
Our total liability for any claim related to the Site is limited to $100
We are not liable for indirect, incidental, special or consequential damages, such as lost use of your home, lost profits, or the cost of temporary housing
We are not liable for delays or problems caused by weather, hidden conditions, your materials, or events outside our reasonable control

Nothing in these Terms limits liability that cannot be limited under Idaho law, including liability for our gross negligence or willful misconduct.

The Site is provided "as is" without warranties of any kind, to the extent the law allows.

16. Your responsibility to us

You agree to cover reasonable losses we suffer because you misuse the Site, provide false information, or break these Terms, to the extent the law allows.

17. Intellectual property

The Site's content, including text, photos, project write-ups, graphics and our name and logo, belongs to Paul's Precision Painting LLC or is used with permission. You may view and share links to our pages for personal use. You may not copy, republish or use our content, photos or logo for commercial purposes without our written permission.

18. Links to other sites

The Site links to other websites such as Google, Facebook, Instagram and Yelp. We do not control those sites and are not responsible for their content or privacy practices.

19. Governing law and disputes

These Terms are governed by the laws of the State of Idaho. If a problem comes up, please contact us first so we can try to make it right. If we cannot resolve it together, any legal action will be brought in the state or federal courts located in Ada County, Idaho, unless the law requires otherwise.

20. Other terms

If any part of these Terms is found unenforceable, the rest stays in effect.
If we do not enforce a part of these Terms right away, we can still enforce it later.
You may not transfer your agreement with us without our written consent.
We may update these Terms from time to time by posting a new version on this page with a new effective date. The Terms in effect when you accept your written estimate apply to that project.

21. Contact us

Paul's Precision Painting LLC Boise, ID Phone (208) 985-4041 Email paulpalmer93065@yahoo.com Licensed and insured in Idaho, RCE-40798